
Consulting IT Specialist at IBM
Melbourne Area, Australia

Consulting IT Specialist at IBM
Melbourne Area, Australia
I initially worked in mainframe software development and CICS systems programming before moving into systems management in the distributed space.
From there I became a software product specialist covering technical sales, solution architecture/design, implementation, customisation, operation and support. I have worked across many platforms including IBM Mainframe, OS/2, Windows, various flavours of UNIX and Linux.
I've always been a big fan of good documentation and technical information sharing. I have authored or co-authored many IBM redbook publications and developerWorks articles. I have published regular technical newsletters and have maintained technical websites and wikis. I have developed and delivered technical training across many countries in Asia-Pacific, drawing on a heavy training focus in my time in the military.
Requirements gathering and analysis, solution design, problem identification and resolution, product installation, configuration and customisation, information capture and dissemination, education and skills transfer.
Programming in COBOL, Fortran, REXX, Assembler/370, C, UNIX shell scripting, Perl, Javascript.
Methods: ITIL, IBM gsmethod, Kepner Tregoe
Current Tivoli product focus: ITIM, ITAMeb, ITAMOS, ITAMESSO, IFTIM, ITCIM.
(Public Company; IBM; Information Technology and Services industry)
August 1998 — Present (11 years 8 months)
Currently working in Technical (Pre) Sales with the Tivoli Security product suite. Since starting with IBM in 1998 I spent time as an ANZ-based Services consultant, then moving to an Asia-Pacific Services role which morphed into a Support (Global Response Team Role). After 10 years I moved to my current role.
My current and previous roles working as a technical leader with the Tivoli Security product suite have includes the following tasks:
- Customer presentations, demonstrations and POCs
- Requirements gathering and solution design
- Project management
- Technical implementation and configuration
- Customisation, primarily in JavaScript and Perl
- Debugging and problem diagnosis (incl. use of Kepner Tregoe)
- Documentation
- Development and delivery of technical education
(Public Company; IBM; Information Technology and Services industry)
August 1998 — Present (11 years 8 months)
I have authored the following IBM Redpapers:
- "Auditing UNIX/Linux System Use with Tivoli Access Manager for Operating Systems and Tivoli Compliance Insight Manager", REDP-4402.
- "IBM Tivoli Security and System z", REDP-4355
- "Exploring the integration between IBM Tivoli Identity Manager and IBM Tivoli Access Manager for Enterprise Single Sign-On", REDP-4325
- "Reverse Password Synchronization with IBM Tivoli Identity Manager" , REDP-4299
- "Org Chart Design for IBM Tivoli Identity Manager", REDP-3920
I have co-authored the following IBM Redbooks:
- "Enterprise Multiplatform Auditing", SG24-7472. Contributed over a third of the final content, specifically around the Tivoli Security products.
- "Identity Management Design Guide with IBM Tivoli Identity Manager", SG24-6696. I co-authored the first edition of this redbook.
- "WebSphere MQ Security in an Enterprise Environment", SG24-6814.
- "Integrated Management Solutions Using NetView Version 5.1". No longer available.
(Public Company; Information Technology and Services industry)
August 1998 — Present (11 years 8 months)
One of the challenges with being a technical professional in a large technology company is getting the right information to do my job. During my time with IBM I have been active in information sharing between my peers.
For the last four years I have published a monthly technical newsletter via email to four hundred of my peers highlighting updates and new information on the Tivoli Security product suite.
I'm actively contributing to and promoting an internal wiki on the Tivoli Security products. This is a new technology area containing static content, links to repositories and live feeds via RSS and mashups for the Tivoli Security technical community.
(Information Technology and Services industry)
January 1997 — August 1998 (1 year 8 months)
Supporting systems management products for the CML UNIX systems. The products included HP OpenView and BMC's Control-M. I then joined the store systems project that was implementing Tivoli systems management software including Tivoli Enterprise Console (TEC), Tivoli Distributed Monitoring, Tivoli Inventory, Tivoli Software Distribution and Tivoli Remote Control. I spent significant time working with TEC rules and Prolog programming in addition to defining standards and preparing documentation.
(Public Company; CML; Retail industry)
May 1990 — December 1996 (6 years 8 months)
Systems programmer on approx. 180 Coles Myer CICS systems. During this time I worked on CICS 2.1, 3.1 and 3.3. Also installed, configured the first mainframe MQSeries deployment at CML and wrote a monitoring system for it (using Cobol running in TSO/E).
(Government Agency; Military industry)
April 1986 — December 1996 (10 years 9 months)
From 1986 through 1990 I server various Regt roles as a young officer, including Bty Leader & Recon Offr and Gun Position Officer (GPO) with 2 Fd Bty & 23 Fd Bty 2/15 Fd Regt and 22 Fd Bty 2/10 Mdm Regt.
I attended the 1/91 Basic Level Course at Reserve Command and Staff College in 1991. I was awarded Top Student for the course.
I was promoted to Capt in 1992 and returned to 22 Bty where I served as a Forward Observer (FO) and Battery Captain (BK). During my time with the RAA I attended multiple courses at the School of Artillery, Manly, including ROBC, GPO, FO and Regt Offr Advanced Course (Battery Commander) courses.
During 1994 I was posted to Melbourne University Regument (MUR) and served in various instructional positions with the officer training courses being run, including Chief Instructor for the Mod 4 course.
Due to work, family and study commitments I wound down my reserve activity in 1996 and went on the Inactive list sometime in 1997.
(Public Company; CML; Retail industry)
January 1988 — April 1990 (2 years 4 months)
Application developer for Coles Myer mainframe credit card systems such as CARDPAC. Most work in Cobol, batch and CICS. Also coded in PL/1, Assembler/370, and REXX,
(Government Agency; Military industry)
June 1982 — March 1986 (3 years 10 months)
I enlisted at Monash University Regiment (MonUR) in mid 1982 and attended my Recruit Course in December and my Infantry Basic Training in January of 1983. During 1983 I attended part-time Subject 1 & 2 for Corporal at MonUR.
Much of 1984 was spent as a Instructor (Corporal) at the 3 Training Group Recruit Training facility at Puckapunyal. Whilst I enjoyed my time as a Drill Instructor, Weapons Instructor and Platoon Sergeant, one of my greatest experiences was being a Section Commander for an Infantry Section for the Sub-unit (Company-level) training held at the Land Warfare Centre Canungra in Jan 1985.
In 1985 I attended the First Appointment Course at MonUR before graduating as a 2lt in the Royal Australian Artillery in 1986. I won the Tactics Prize for this course.
Grad.Dip.App.Sci , Computer Science , 1996 — 1997
B.Sc. , Chemistry, Applied Mathematics , 1982 — 1986
photography, martial arts, motorcycling