Mike Lazarus

Current

• ACT! Evangelist at GL Computing

Past

• Product Manager at PC Extras
• Product Manager at PC Extras
• Product Manager at Sourceware

2 more...

Recommended

11 people have recommended Mike

Connections

458 connections

Industry

Computer Software

Websites

• My Company
• My Blog
• Twitter

Mike Lazarus’s Summary

Mike Lazarus has been working in IT since 1980 and specialising in Contact Management and CRM solutions for over 24 years.

Key Strengths
• A unique blend of business management, marketing and technical expertise
• A dedication to the product and branding of ACT! since 1987
• Ability to develop and successfully execute business and marketing strategies designed to differentiate a company's products and services and to achieve competitive advantage
• Proven ability to achieve challenging sales targets in a highly competitive environment
• Proven track record in developing loyal, long-term relationships with clients based on integrity, exceeding expectations and delivering value added services
• Highly developed technical expertise in an extremely diverse range of computer software, hardware, networks and peripheral equipment - in an environment where new products and developments are being introduced at an accelerating rate
• Demonstrated track record in providing outstanding levels of customer service and after sales support
• Proven skills in identifying technical problems and developing cost effective and fast solutions
• Willingness and dedication to go the extra mile to ensure customers get levels of support and service beyond their expectations
• Ability to develop and tailor solutions to suit the specific circumstances of the customer
• Enthusiasm for continuous learning and a thirst to have the most up to date knowledge in my field
• A high level of interest in and knowledge of the latest developments in the computer industry
• Ability to design and conduct effective sales force and user training for a wide range of applications

Mike Lazarus’s Specialties:

Channel Support
Product Management
Product presentations with passion
User Interface design and testing
Software Development and Distribution
Working with users, vendors, ISVs and resellers on a local and global basis

Mike Lazarus’s Experience

• ACT! Evangelist

  GL Computing

  (Computer Software industry)

  March 1991 — Present (18 years 10 months)

  * Won the exclusive distribution of a number of products including ACT! for Notes and Handheld Contact.
  * Developed the firm's end-user customer base in conjunction with our channel to include several major international corporations
  * Developed relationships with several major international vendors
  * Developed industry-acknowledged expertise in a variety of software products
  * Became the first Australian training centre for ACT! contact management software authorised by both Symantec and Contact Software International.
  * Controlled the development of ActivitiesManager!, MergeMaster! and other commercial and custom software - including product design, product testing and initiating the marketing strategy
  * Obtaining the distribution rights for ACT! and worked with Sage CRM to product bundle deals to open up new channels for ACT!
  * Worked with beta testing of every version of ACT! up to ACT! 2009

Additional Information

Mike Lazarus’s Websites:

• My Company
• My Blog
• Twitter

Mike Lazarus’s Interests:

ACT!, CRM, Social Media, Social CRM, IT, Blues Music, Rugby Union (NSW Waratahs Life Member)

Mike Lazarus’s Honors:

Digital Equipment Corp - Engineer of the Year 1986
ACT! Authorised Trainer - 1992
Novell Certified Netware Engineer - 1994
ACT! Certified Consultant - 1994
ACT! Certified Consultants - Community Contribution Award 2002
Experts-Exchange Certified ACT! Master 2007
Experts-Exchange Certified ACT! Guru 2008
Experts-Exchange Certified ACT! Wizard 2008
Sage ACT! Community Leader 2008
Experts-Exchange Titan Award 2009
Experts-Exchange Certified ACT! Sage 2009
itToolbox ACT! Enthusiast Gold Achievement 2009
itToolbox ACT! Top Contributor Gold Achievement 2009
Sage Community ACT! Gold Contributor 2009

Mike Lazarus’s Contact Settings

Interested In:

• career opportunities
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch