Adelaide Area, Australia
- Current
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- Program Administrator at Professional & Continuing Education, The University of Adelaide
- Past
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- Associate Librarian at National Library Board, Singapore
- Financial Adviser at American International Assurance Co. Ltd.
- Education
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- National University of Singapore
- St Andrew's Junior College
- Recommended
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2 people have recommended Isaak - Connections
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67
connections
- Industry
- Education Management
- Websites
Isaak Kwok’s Experience
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Program Administrator
Professional & Continuing Education, The University of Adelaide
(Educational Institution; Education Management industry)
November 2009 — Present (2 months)
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Associate Librarian
National Library Board, Singapore
(Government Agency; 501-1000 employees; Libraries industry)
November 2000 — November 2008 (8 years 1 month)
- Designing and conducting training courses on new media/social media for staff and external parties
- Providing advisory and enquiry services
- Conducting ISO internal audits as a qualified ISO internal auditor
- Performed the role of the Quality Service Management representative at Toa Payoh Community Library (2002-2003) and library@orchard (2003-2004) handling complaints, feedback and suggestions
- Was part of the team that came up with the creation of the new Public Library Web site (http://www.pl.sg)
- Reviewing print and digital materials for blogs, booklists, book displays and other publications, such The Straits Times personal finance section and The Straits Times’ supplement, Digital Life
- Conducting user education programmes, library visits, and project skills training for the general public, students as well as organisations (local and overseas)
- Marketing of library services to schools, malls and at other public venues -
Financial Adviser
American International Assurance Co. Ltd.
(Insurance industry)
February 1995 — June 2000 (5 years 5 months)
- Providing financial planning advice to prospects/clients
- Providing after-sales service to clients
- Developing training materials for new agents
- Training of new agents as well as current agents
- Coordinated the recruitment seminar for the agency
- Awarded 100% Persistency Award for 1998 and 1999
Isaak Kwok’s Education
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National University of Singapore
BA , Geography, Political Science , 1995 — 1998
- Activities and Societies:
- NUS Arts Club (Asst Publications Secretary, chair of Charity Bazaar, and co-chair of Freshmen Orientation Camp)
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St Andrew's Junior College
1991 — 1992
- Activities and Societies:
- Student Councillor
