CyberCoach
Sydney Area, Australia
CyberCoach
Sydney Area, Australia
At CyberCoach we work with our clients to understand their business goals, and then help to deliver better business results by up-skilling their team.
Specifically, CyberCoach delivers killer workshops focussed on Selling, Negotiation, Presenting Persuasively & handling the Media. We also consult in these fields, and incorporate Web 2.0 technologies such as Video, Web Conferencing, Social Networking, Virtual Communities & User Generated Content. This drives long term application of skills learned.
In addition, we have an awesome conference product called "Nature of Success" based on extreme big wave surfing - we've partnered with an ex-pro surfer and high performance sports coach on this one. This delivers a unique, tailored and high impact element to your next conference or off-site event.
Our solutions are a customized blend of both face-to-face and web-enabled learning & development programs & consulting assignments.
Our goal is to assist our clients to :
- maximize the productivity of their people.
- improve the persuasive impact of their people.
- drive competitive differentiation in the market via their people.
- grow new business & successfully target new markets.
- reduce costs by leveraging Web 2.0 technologies to better communicate and collaborate with, and influence, their stakeholders.
Establishing and growing new technology businesses.
Building deep, long term relationships.
Influencing diverse stakeholders
Attracting, nurturing and promoting top tier talent
Presenting to win business in a highly competitive environment
Negotiating complex contracts
Handling the media
Dealing across a broad cultural spectrum in the Asia Pacific region.
Understanding the transformational and productive impact of Web-based technologies on all aspects of how we live, work play & learn !
(E-Learning industry)
February 2009 — Present (11 months)
CyberCoach brings together the best of traditional face-to-face training and development in the field of persuasive business communication - selling, negotiating & presenting - together with the latest Web 2.0 technologies. These technologies include video, web conferencing, social networking, virtual communities and user-generated content.
Therefore, the key learning points from our high impact learn-by-doing workshops are extended and reinforced by these technologies to maximize long term change and application back in the field.
(Public Company; CSCO; Computer Networking industry)
August 2006 — August 2008 (2 years 1 month)
Responsible for leading CiscoSystems Partner engagement team in Australia and NZ to build, foster and leverage relationships with Technology Integrators, VARs and Distributors.
To meet our mutual goals (Cisco & Partners) of growing revenue and profit by delivering innovative technology solutions to a broad range of customers across Enterprise, Small and Medium business and consumers.
To help our Partners to take advantage of the unprecedented opportunities now available as a result of Web 2.0. affordable high bandwidth broadband, security and mobilty. These technologies are fundamentally changing how we communicate, collaborate and connect in ways that are delivering real opportunities for companies, countries and individuals to be more productive, more profitable and more customer focussed than ever before.
(Public Company; 10,001 or more employees; CSCO; Information Technology and Services industry)
August 2001 — July 2006 (5 years )
Responsible for leading a high performance Sales team of Senior Account Managers and Systems Engineers to grow revenue in the Enterprise market segment from $100mil to over $300mil over a five year period.
Introduced and lead disciplines such as market analysis, weekly forecasting, key account planning, opportunity management, competitively differentiated sales messaging, and customer satisfaction measurement.
Lead new technology business planning and market entry strategies eg IP Telephony.
Developed significant top tier talent "bench-strength" for promotion into senior roles.
Lead numerous marketing programmes, media engagements and key events.
(Public Company; 5001-10,000 employees; CSCO; Information Technology and Services industry)
April 2000 — July 2001 (1 year 4 months)
Responsible for leading a team of Senior Sales Account Managers and Systems Engineers to grow Ciscos business across top tier Finance & banking, Retail, Transport, Professional Service & Government clients.
Lead all forecasting, account planning and deal closing activities to maximise revenue growth across Ciscos various technologies.
Source, develop and lead top tier talent to build a team of highly respected sales professionals.
Ensure highest possible customer satisfaction is maintained at all times.
Build long term relationships with Ciscos partner community to ensure optimal delivery of business solutions based on Ciscos technologies.
(Partnership; 51-200 employees; Education Management industry)
April 1994 — March 2000 (6 years )
I was responsible for :
- leading the sales operations in APAC
- delivering consulting services to a select group of clients
- part of the team guiding the global growth of this dynamic consulting and training company
(Public Company; 10,001 or more employees; Information Technology and Services industry)
February 1987 — March 1993 (6 years 2 months)
Key Account Manager working across the Finance and Banking territory.
(Privately Held; 11-50 employees; Information Technology and Services industry)
January 1984 — February 1987 (3 years 2 months)
Datascape was an reseller of NEC, Anadex, Fujitsu printers, terminals, disc & tape subsystems into the Australia marketplace.
I commenced working their as a Customer Service Engineer, but within 3 months moved into a sales position. I enjoyed great success working weith a range of Government, Professional service and banking clients.
(Privately Held; 51-200 employees; Airlines/Aviation industry)
January 1980 — January 1984 (4 years 1 month)
I commenced work in the position of Apprentice Electrical and Instrument Fitter, completing my trade certification at Sydney Technical college. In parallel I completed a Certificate of Electronic Engineering at St George Technical College in the evenings.
I was responsible initially for overhaul of various aircraft components, generators, starter motors etc.
Due to my Electronics qualification I was asked to set up an Avionics overhaul centre focussed on repair of more sophisticated electronics components such as fuel management systems and aerospace guidance systems.
Electronic Engineering 1980 — 1984
Aircraft Electrical & Instrument systems 1980 — 1983
Finding, developing, retaining top tier talent. Internet and web-based sales, marketing, communications and collaboration. How Web 2.0, social networking & mash-ups are driving new business models. Family activities revolving around my wife and three teenage children. Surfing (board-riding) preferably at remote locations in Aus and overseas. Making music - guitar and harmonica - garage rock, blues and punk.