
Senior Systems Engineer
Melbourne Area, Australia

Senior Systems Engineer
Melbourne Area, Australia
Currently working for KeyTrust Support Services as a Senior Systems Engineer. Working as onsite support for one of KeyTrust's clients, HomeGround Services. I perform everything from Desktop Support
(Level 1, 2 & 3), through to Systems Administration and Systems Engineer roles looking after 120+ users over 4 sites.
Currently studying Industry Certifications. Hoping to have MCSE 2003 and CCNA by the end of 2009, I already have MCSA 2003 under my belt.
Looking to specialise in Microsoft and Virtualisation technologies, with a dash of Citrix & VOIP for flavour.
Windows XP, Windows Server 2003, Networking
(Privately Held; Information Technology and Services industry)
January 2009 — Present (1 year )
Working as a Senior Systems Engineer in KeyTrust's new IT Support division (KeyTrust Support Services). Working on-site at HomeGround Services, one of KeyTrust's clients; providing Desktop Support, Systems Administration and Systems Engineering services.
(Non-Profit Organization Management industry)
January 2009 — Present (1 year )
Working full time at HomeGround Services as a Systems Engineer, managing 120+ users over 4 sites. I'm responsible for all support, systems administration and engineering.
HomeGround Services is a Not-For-Profit providing housing assistance to homeless people, their mission is to end homelessness in Melbourne.
Given the limited funding, I have to be very creative when engineering new solutions and improving our current infrastructure. Managing remote sites and maximising their connections with limited funding is definitely the biggest challenge.
(Wholesale industry)
July 2005 — April 2009 (3 years 10 months)
- Imported and distributed high end Mountain Bike componentry, frames and complete bikes.
- Distributed 6 brands from 5 different countries
- Took care of Sales, Advertising / Marketing, Importing and Distribution
- Grew an initial $5000 investment into a business turning over 6 figures annually, with sales increasing by over 100% each year.
(Retail industry)
March 2007 — August 2008 (1 year 6 months)
(Retail industry)
November 2004 — March 2007 (2 years 5 months)
Bachelor of Arts , Graphic Design , 2003 — 2007
Computers, Networking, Infrastructure, Communications, Technology, Mountain Bikes, Gaming, Photography.
Microsoft Certified Professional, Microsoft Certified Systems Administrator (Messaging Specialist).