Kolya Miller

Proactive, Insightful, Tech Savvy, Business and Technology Facilitator

Sydney Area, Australia

Current
Past
Education
  • Investigations Training Australia
  • Massachusetts Institute of Technology - Sloan School of Management
  • St James Ethics Centre
  • University of New South Wales
  • University of New South Wales
  • Emanuel School
Connections
333 connections
Industry
Think Tanks

Kolya Miller’s Summary

People focused, I am a confident, well-organised person who can analyse problems, influence outcomes and work effectively in a high-pressure environment. I have excellent presentation, writing, analytical and all round communication skills. My background includes delivering a broad range of work and a history working for strategic and management consulting firms and delivering solutions to both the private and public sector. Additionally, I have experience in providing complex training solutions and strategic advice addressing major business issues. I have delivered and assisted in large-scale training across organizations (St. George, McKinsey), and assisted in the development of strategies for Enterprise Content Management (CBA) and Knowledge Management (McKinsey, CBA) systems.

I have also delivered “best practice” strategic risk management and technology solutions across all business areas (biopharmaceutical, retail, manufacturing, healthcare, financial services etc.) and global locations (Sydney, Europe, Asia, Americas). I have worked closely with senior managers (from CEO’s to line managers) to drive complex solutions through ensuring organizational commitment and timely responses.

Kolya Miller’s Specialties:

• Strong and powerful communication skills
• Strong ability (some say a knack) for engaging people in different ways
• Proven ability to introduce change/learning
• Strong solution delivery background
• A background in financial and management services
• Strong consulting experience
• Able to produce real solutions to problems
• Technology savvy


Kolya Miller’s Experience

  • Senior Risk Consultant

    Computer Sciences Corporation

    (Public Company; CSC; Information Technology and Services industry)

    October 2009Present (3 months)

    Strategic Risk and Security Consulting. Industries include healthcare, utilities, financial services, and mining.

  • Lead Information Risk Manager

    Computer Sciences Corporation

    (Public Company; 10,001 or more employees; CSC; Information Technology and Services industry)

    October 2008November 2009 (1 year 2 months)

    Working within the Global Security Solutions (GSS) space, my role is to provide:
    * High quality security services
    * Compliance, Continuity and Liability advice/expertise
    * staff retention activities
    * Growth in new and existing business

  • Executive Manager, Technology Risk and Compliance

    Commonwealth Bank Australia

    (Public Company; 10,001 or more employees; CBA; Banking industry)

    November 2006July 2008 (1 year 9 months)

    • Developed with another team member the Enterprise Information Technology Obligations Register for regulatory and legislative obligations including training and learning requirements.
    • Assisted with the management and coordination of the delivery of the Compliance and Fraud training to over 3000 EIT staff through a program that integrated with the Banks operational risk training program.
    • Regularly conducted Op Risk training for the Banks ‘Diploma of Financial Risk Management’
    • Facilitated the Banks Breakthrough Service Performance training program.
    • Involved in the Enterprise Content Management Forum, a group that worked to build and develop the ECM capabilities at the Bank.
    • Facilitated and ran the CBA “Enterprise/Web 2.0” community of interest group. Attended workshops and sessions on improving the ‘social technology’ and ‘knowledge management’ capability of the bank.

  • Founder

    BuyMate

    (Privately Held; Myself Only; Consumer Services industry)

    August 2005May 2007 (1 year 10 months)

    BuyMate. Compare. Anywhere. (http://www.buymate.com.au) is a service that empowers consumers by providing comparitive prices for consumer goods via sms (short message services).

    Currently supporting books, and eventually CD's, DVD's and other commodity products, BuyMate enables consumers to price compare at the point of sale - and not at a computer at home.

  • Smart Problem Solver

    R3 Consulting

    (Management Consulting industry)

    April 2006November 2006 (8 months)

    • Developed and facilitated Business Continuity Training Sessions
    • Provided Risk Management Solutions
    • Conducted business development and growth activites

  • Group Operational Risk - Project Manager

    St. George

    (Banking industry)

    April 2005April 2006 (1 year 1 month)

    • Assisted with the development of the banks online Op Risk 101 Training Program through gathering requirements, writing course content, and reviewing externally developed course materials.
    • Successfully implemented AMA BASEL II operational risk programs across all of St. George. This was a software implementation across the whole bank, working closely with the PMO, the Business groups and other key stakeholders.
    • Liaised between business and technical staff to ensure business requirements were appropriately met by the technology.
    • Presented regularly on the banks AMA program to numerous audiences

  • Assistant Vice President

    Marsh Inc

    (Public Company; 10,001 or more employees; MMC; Insurance industry)

    February 2004April 2005 (1 year 3 months)

    • Presented Business Continuity and Disaster Recovery Learning Presentations to organizations including the San Diego Chapter of Association of Business Continuity Planners, SAIC Security Department, and the Las Vegas Hospital Security Directors Meeting
    • Became Washington, Oregon and Alaska BCP Sales/Delivery Leader through successfully selling and delivering over USD$3M in consulting work (see next point)
    • Directly involved in the sale of engagements to multiple clients including Technology, Healthcare, Retail and Biopharmaceutical organisations.

  • Consultant

    Ernst and Young

    (Partnership; 10,001 or more employees; Computer & Network Security industry)

    June 2001January 2004 (2 years 8 months)

    • Security and C&A engagements
    • Interviewed key stakeholders in organizations
    • Evaluated security policy and status
    • Developed business impact assessments
    • Worked with client to create continuity plans
    • Created business recovery strategies and plans
    • Managed three staff through an entire engagement

  • IT Project Manager / Consultant

    McKinsey and Company

    (Partnership; 10,001 or more employees; Management Consulting industry)

    1996May 2001 (5 years )

    • Assisted with the design, installation and management of the regional operations hub in Sydney Australia. Installed, maintained and managed day-to-day security, continuity and technical operations of the hardware/software, and managed a small group of technical specialists.

    • Worked with a globally distributed systems rollout and support team to help “sell” successful programs internally to regional offices within Asia. My interpersonal skills enabled me to effectively gain voluntary adoption of successful programs (regional management of services) in a highly decentralized environment.

    • Developed and implemented (in two weeks) a pilot web-based call center for a Telecommunications carrier in Singapore. The pilot was the foundation of a Customer Relationship Management program and reduced targeted customer churn by 67%.


Kolya Miller’s Education

  • Investigations Training Australia

    Certificate IV in Training and Assessment , 20082008

  • Massachusetts Institute of Technology - Sloan School of Management

    IT Governance and Leadership 20082008

    Studied with Dr. Jeanne Ross and Dr. Peter Weill for one week in Sydney, Australia

  • St James Ethics Centre

    Short Course for Good Leadership 20082008

    This is the St James Ethics Centre Short Course for Good Leadership. See http://www.ethics.org.au

  • University of New South Wales

    Grad. Dip. , Commerce and Economics , 19961999

  • University of New South Wales

    BA , Philosophy and Cognitive Science , 19921994

  • Emanuel School


Additional Information

Kolya Miller’s Interests:

reading, movies, photography, politics, family, friends

Kolya Miller’s Groups:

St James Ethics Centre
Australian Institute of Management
ToastMasters International
ISC(2)
Twitter

  •    McKinsey & Company Alumni (Unofficial McKinsey Group)
  •    UNSW Alumni
  •    Marketing 2.0 Technology (Over 3400+ Members)
  •    Ernst & Young
  •    Organizational Change Practitioners
  •    Risk Managers
  •    Consulting Enterprise Governance, Risk and Compliance Management
  •    Enterprise 2.0 professionals
  •    Training Professionals
  •    Marsh & McLennan Group- Alumini Network
  •    Current and Former CSC Employees
  •    Digital Media Group - Australia and New Zealand

Kolya Miller’s Honors:

CISSP (Certified Information Systems Security Professional)
CTM (Competent ToastMaster)
St James Ethics Centre Short Course for Good Leadership Participant

Best Dad Ever (A dubious honour awarded by family members only)


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