Natalee-Jewel Kirby
Digital Community Manager at Adcorp
- Location
- Australia
- Industry
- Marketing and Advertising
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Natalee-Jewel Kirby's Overview
- Current
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- Digital Community Manager at Adcorp
- New Media & Personal Branding Consultant/Trainer at Social Proofing
- Founder, Editor & Principal Journalist/Photographer at Seminar Junkies Anonymous
- Owner/Principal Photographer at Impressions. Real Estate Marketing. Photography.
- Director/Project Manager at North East Corner Property Development
- Past
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- QANTAS Club Officer/Customer Service Agent at Qantas
- Cabin Supervisor at Virgin Australia
- Working Wonders - Patient Services Volunteer at Royal Children's Hospital Foundation
- Education
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- Youth Arts Queensland
- The University of Queensland
- St. Aidan's Anglican Girls School
- Recommendations
-
3 people have recommended Natalee-Jewel
- Connections
-
151 connections
Natalee-Jewel Kirby's Summary
Specialties
National Award-Winning Customer Service
Marketing - Building Brands Online
Leadership & Training
Research, Analysis & Reporting
Property - Development, Styling & Photography
Imagineering - From Strategy to Pitch to Implementation
Natalee-Jewel Kirby's Experience
Digital Community Manager
Adcorp
Public Company; 201-500 employees; Marketing and Advertising industry
May 2012 – Present (1 month) Canberra Area, Australia
The Digital Community Manager is responsible for the management of all social media projects and communities from pitch, through to strategy and execution, to ensure timely delivery of social media solutions for Adcorp and it's clients.
Adcorp is the largest Australian owned and operated, ASX listed, full service advertising agency in the country.
Adcorp delivers the complete bandwidth of advertising services such as media planning and buying, creative, digital, brand strategy, direct, social, virtual, viral.
With a 30 year history, we recognise and move with market shifts brought about by emerging technology, fragmented media environments, new industries and changing social demographics.
New Media & Personal Branding Consultant/Trainer
Social Proofing
2011 – Present (1 year) Brisbane Area, Australia (Remote services also available)
Social Proofing imagineers strong online presence for personal brands and businesses by creating professional, interactive and strategic websites and targeted social media campaigns.
We’re passionate about empowering others to improve their reputation through on and offline public relations, customized social networking policy formulation and hands-on training for individuals as well as business owners and employees, to generate more traffic, increase sales and profit.
Empowering clients to improve their reputation through on and offline public relations, customized social media policy and hands-on training.
Customer Service: Consulting with clients to deliver measurable results. Training and coaching individuals as well as business owners and employees in CMS as well as social media practice and policy. Ensuring absolute discretion when dealing with sensitive information and matters of confidentiality.
Product Development: Innovative, bespoke design and construction of special-purpose, user-friendly websites, including eCommerce stores, forums and subscriber memberships. Search-engine, plugin and quality back-linking optimization. Design successful and creative on/offline PR campaigns, including personal branding solutions. Deliver customized social media policy formulation and implementation training programs.
Market Knowledge & Consumer Behaviour: Research to identify, anticipate and lead market trends. Utilize broad experience to leverage popular and niche social networks. Track and measuring initiatives and in order to adapt performance to key benchmarks, user behaviour and market dynamics.
Technical Knowledge: Understand an assorted range of marketing techniques, PR and traffic generation strategies. Applied experience in copy writing, article marketing, web directories, eBook development, geo-targeted digital advertising and multimedia promotions for a diverse range of clients across various sectors.
Founder, Editor & Principal Journalist/Photographer
Seminar Junkies Anonymous
Privately Held; 1-10 employees; Information Services industry
2010 – Present (2 years)
MOTIVATION. EDUCATION. INSPIRATION.
Seminar Junkies Anonymous is a comprehensive and unbiased review forum about seminar events, speakers, products and services relating to personal development, wealth creation, health and wellbeing.
Our community members (or fellow “Junkies” as they are affectionately called) are open-minded, curious, intelligent and hungry to learn more about the world. They want to hear ideas from the world's most innovative and influential thinkers and doers. Seminar Junkies Anonymous provides a collection of information and media that inspire people to change their lives, their communities and ultimately, their world.
The forum provides an opportunity for all to share their experiences, insights, successes and legitimate concerns about particular speakers/programs to help others make educated decisions. Our community extends from Australia to the United Kingdom, Asia and America; with dedicated localized information, free gifts and discounted tickets.
OUR MISSION
Our Mission is to provide an open and transparent forum for discussion about humanity's toughest questions relating to life, happiness and success. We encourage a journey of discovery through innovation, enterprise and enduring optimism. Seminar Junkies Anonymous is home to a spectrum of ideas that inspire people to change their lives, their communities and ultimately, their world.
USA & Canada - http://seminarjunkiesanonymous.com
UK – http://seminarjunkiesanonymous.co.uk/
Australia & New Zealand - http://seminarjunkiesanonymous.com.au/
Asia - http://seminarjunkiesanonymous.asia/
To learn more about what the sites all about.go to:
http://seminarjunkiesanonymous.com.au/sja/
Owner/Principal Photographer
Impressions. Real Estate Marketing. Photography.
Privately Held; 1-10 employees; Photography industry
2009 – Present (3 years) Australia-wide, Brisbane-based.
Impressions specializes in presenting inspiring, lasting imagery to creatively promote your property or product in it’s best light.
Capturing unique moments and compositions, we pride ourselves on providing impeccable image quality, prompt, competitive photographic services and marketing solutions, throughout Australia.
Your Business, Products, Services and Profile need impressive websites and engaging social media campaigns.
Impressions offers premium media and marketing solutions, including:
Professional Photographic Services
Video Services
Custom-Made Designer Website Development
Online Profile Management
Visual Social Media Campaigns (Digital Imagery: Video & Stills)
Our team’s talents and artistic finesse also extends to:
Special Events
Portraiture
Macro
Weddings
Landscapes
Stock Photos, and
Property Staging
Let us help you make your first impression count.
Feel free to browse our website http://irem.com.au and view our extensive portfolio by simply clicking on the images.
Director/Project Manager
North East Corner Property Development
2007 – Present (5 years) Queensland, Australia
Specializing in value-adding and sustainable development, NEC seeks to incorporate eco-friendly materials and building techniques wherever possible to optimize the use of space, maximize profit and raise environmental awareness.
By 2007 Natalee-Jewel’s property portfolio had grown to the point where it required full-time attention. By her late Twenties Natalee-Jewel had bought and sold millions of dollars of property and had learned various property development strategies. From small-scale renovations to full-rebuilds, house removal/relocations to restorations and subdivisions, Natalee-Jewel has project managed each venture.
One renovation generated a 357% return on investment in less than a year.
Market Knowledge: I conduct exhaustive research to identify, anticipate and exploit market trends and implement highest yield features. I also identify value drivers in order to determine project profitability.
Technical Knowledge: I understand a diverse range of building materials and construction techniques, local government ordinances and planning requirements.
Leadership: I oversee activity planning and sequencing, resource forecasting, scheduling, regular cost benefit evaluations, people management and contractor co-ordination. Risk analysis and management, contingency planning.
Administration: I have developed a detailed knowledge of contractors, costs and impediments to delivery in the building and real estate industry. I have achieved optimal design, budgets, material purchasing, liaising and collaborating effectively with key stakeholders, i.e. agents, suppliers, contractors, city councils and government departments.
Tenant Management: Applied award-winning customer service and people management skills to assume responsibility for managing the sale and long-term tenancies of properties.
QANTAS Club Officer/Customer Service Agent
Qantas
Privately Held; 10,001+ employees; Airlines/Aviation industry
2006 – 2008 (2 years) Townsville Area, Australia
Awarded the prestigious annual EXCEL Award in 2007, Natalee-Jewel was acknowledged for her exceptional dedication to customer service and her contribution to the QANTAS spirit.
Customer Service: Upholding the impeccable standards of Australia’s premium airline and ensuring the comfort and wellbeing of QANTAS Club Members, in one of the most commercially popular ports in the country catering for defence, mining, business executives and regional government heads.
Adaptability: In this role I was frequently affected by factors outside of my control, such as environmental related delays or onboard emergencies. My results demonstrated resilience and ability to work under pressure.
Team Work: Being apart of a small but high performing team, I maintained the highest standards of QANTAS Service and worked not only to support the Club and Food/Beverage staff but auxiliary teams such as checkin and aircraft dispatch crew.
Cabin Supervisor
Virgin Australia
Public Company; 5001-10,000 employees; VBA; Airlines/Aviation industry
2002 – 2006 (4 years) Brisbane Area, Australia
No ordinary Cabin Supervisor, Natalee-Jewel was regularly featured in Virgin Blue’s print-media advertising and marketing campaigns. Personally chosen by CEO Brett Godfrey to hand deliver Virgin Blue’s ultimatum to the Macquarie Bank’s Sydney Airport Corporation, Natalee-Jewel found herself on the front-line of Virgin Blue’s terminal access negotiations and the launch of legal action against the bank. Virgin Blue was successful in its suit against Macquarie.
As Cabin Supervisor I was responsible to the Captain for the safety and security of 150 passengers and five crew.
Leadership: From the pre-flight briefing to end-of-trip sign-off, I lead by example and consistently demonstrated Virgin Blue’s service standards, impeccable grooming and teamwork.
Reviewed by all crew members each trip (360 degree reporting), I received a 99% performance rating as Supervisor and mentor.
Management and Supervision: I oversaw and reported on cabin crew performance; coordinated crew responsibilities and clearly communicated with Ground and Tech Crew to meet safety, on-time performance and service targets.
Guest Care: I received letters of thanks for the attentive care of mothers and children, calming nervous flyers and providing special assistance to non-English speaking Japanese passengers.
Safety and Contingency Planning: As Cabin Supervisor I was personally responsible for the safety of all passengers and crew members at all times. I was responsible for certifying team members as operationally current, and had a sound understanding of procedural amendments for the Boeing 737-fleet, first-aid/emergency procedures and company policy.
I was commended by Senior Management and the Australian Federal Police for composure and precise implementation of protective and intensified security threat measures following an onboard security breach on the anniversary of September 11.
Working Wonders - Patient Services Volunteer
Royal Children's Hospital Foundation
2004 – 2004 (less than a year) Royal Children's Hospital Brisbane
Every year, the Royal Children's Hospital treats more than 30,000 children from all over Queensland, as well as interstate and overseas. This adds up to more than 280,000 hospital visits every year.
As a Working Wonders Volunteer, I had the pleasure of interacting with children, staff, families and celebrity visitors.
In this role it is imperative to abide by strict practices and procedures, working within all Health and Safety guidelines,
while understanding and respecting patient confidentiality.
* Blue Suitability Card Holder
International Flight Attendant
Qantas
Privately Held; 10,001+ employees; Airlines/Aviation industry
2000 – 2002 (2 years) Sydney Area, Australia
Privileged to be chosen as one of 60 out of 18,000 applicants, Natalee-Jewel travelled the world applying her language and customer service skills and was honoured to be invited as Business Class Crew at only Twenty-One years of age.
Customer Service: I was responsible for providing a high degree of on-board service and guest care in line with QANTAS’s brand values. Aiding special needs guests, conducting food and beverage services and providing exceptional customer service to both Economy and Business class guests. I applied my Japanese language skills to make on-board public-announcements and assist non-English speaking passengers.
Knowledge: My understanding of Boeing 747 and 767-fleet’s daily operations and emergency procedures, First Aid training and service standards were frequently and rigorously assessed. I developed a comprehensive awareness of cultural sensitivities and key issues at all international and domestic ports, which enhanced customers’ travel experience.
During my initial training I was selected by Qantas instructors to mentor a fellow trainee. I was chosen due to my grasp of the training modules, commitment to the Qantas standards and ability to communicate with others to develop their understanding of complex information. Under my tutelage, my pier successfully completed the course.
Contingency Planning/Consequence Management: I was presented the Above & Beyond Award for successfully resuscitating a passenger in an onboard medical emergency and a Bravery Award for “composure and infallible service during an emergency situation” on my very first flight, I have honed my skills to assess and appropriately react to diverse and compromising scenarios.
Natalee-Jewel Kirby's Education
Youth Arts Queensland
Cert III Business Administration, Cert II in Information Technology, Cert III in Community Services Work
2009 – 2009
Activities and Societies: Financial Planning, Complex Business Documentation, Presentations, Business Promotion & Community Development Framework
The University of Queensland
Arts/Social Science, Japanese, International Relations, International Development (Microfinance Institutions)
1997 – 2003
St. Aidan's Anglican Girls School
1992 – 1996
Natalee-Jewel Kirby's Additional Information
- Interests:
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Social Media, Photography, Travel, Real Estate Investment, Property Development, Micro Finance Institutions, Art, Painting, Personal Development, Wealth Creation, Internet Marketing, International Relations.
- Groups and Associations:
- Honors and Awards:
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2007 QANTAS Annual EXCEL Service Award
Featured Artist IMPULSIVE Exhibition PERC TUCKER REGIONAL ART GALLERY 2007
Featured Artist to Promote IPA Youth Exhibition
Townsville EyeMagazine (Wednesday 10 October 2007)
1997 Nine West Australia $500 Club Sales Award
1996 ARCHBISHOP HOLLINGWORTH MEDAL For Significant Academic Achievement
1996 AUSTRALIA-JAPAN SOCIETY AWARD For Achievement in Japanese
BEST SALESMANSHIP AWARD 1995 Brisbane Trade Fair
OVERALL WINNING COMPANY 1995 Brisbane Trade Fair
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