Oliver Weidlich

Current

Usability Specialist/Customer Experience Specialist & Owner at Ideal Interfaces

Past

Senior Usability Specialist, Emerging Technologies at The Performance Technologies Group
Intern Organisational Psychologist at Paul Dickinson Consulting

Education

University of Newcastle
University of Newcastle

Recommended

3 people have recommended Oliver

Connections

500+ connections

Industry

Internet

Oliver Weidlich’s Summary

Oliver draws on a background in psychology, experience in usability and understanding of mobile technology to identify key issues for client business strategy, and customers, and to recommend & design solutions. He has consulted to clients such as; Hutchison, Optus, Telstra, ninemsn, and ABC.

He has a wide range of experience evaluating and improving the end-to-end customer experience with mobile devices, including 2G, 2.5G and 3G devices, portals, applications and content. He has conducted field research into future mobile usage and the interaction between the mobile device and other technologies.

Oliver is a judge, author and speaker on usability and the mobile customer experience.

Ideal Interfaces is a founding member of the AIMIA Mobile Content Industry Development Group and Oliver is playing a key role in the design and project management of the Australian Mobile Phone Lifestyle Index which looks at mobile content usage in the local market.

Oliver helps run the Sydney chapter of Mobile Monday, an international mobile professionals networking night.

Oliver Weidlich’s Specialties:

 iPhone web applications & native applications, mobile user interfaces, customer experience consulting, emerging technologies

Oliver Weidlich’s Experience

Usability Specialist/Customer Experience Specialist & Owner

Ideal Interfaces

(Internet industry)

August 2003 — Present (6 years 5 months)

With a background in psychology and a passion for all things geeky, my role is to understand how real people (customers or staff) use technology and how to make things easier/better/more useful for them, while supporting the clients business goals. My speciality and enjoyment comes from working with mobile device interfaces, iTV, NLSR, IVR and other non-standard interfaces.
Senior Usability Specialist, Emerging Technologies

The Performance Technologies Group

(Public Company; Internet industry)

February 2000 — August 2003 (3 years 7 months)

I managed and conducted a variety of usability research, analysis and testing, from initial start-up phase with the company, through my position as Senior Usability Specialist. My area of focus was mobile devices, interactive TV, natural language speech recognition, IVR, and kiosks, as well as website and software usability.
Intern Organisational Psychologist

Paul Dickinson Consulting

(Management Consulting industry)

February 1998 — March 2000 (2 years 2 months)

Worked for 2 years as an Intern Psychologist for an Organisational Psychology consultancy. This covered conducting personality testing and writing reports, through to assessing work environments for inefficiencies and workplace culture.

Oliver Weidlich’s Education

University of Newcastle

Bachelor of Arts , Psychology , 1994 — 1997
University of Newcastle

Masters of Appiled Psychology , Organisational , 1998

Completed all coursework, but not Thesis. I got distracted by the life of a consultant.

Additional Information

Oliver Weidlich’s Interests:

windsurfing, snowboarding, wakeboarding, indoor rock climbing

Oliver Weidlich’s Groups:

Help run Mobile Monday Sydney
Australian Mobile Content Industry Development Group
Computer Human Interaction Special Interest Group (Australia)
Association of Computer Machinery
Usability Professionals Association, Mobile HCI