Penny Butler

Current

Education Agent at ArabStudyAustralia.com
Niche Blog Creator at WebWooky.com
Administration & Medical Encryption IT Helpdesk at ArgusConnect

Wordpress Webmaster at Wordpress Secrets, Twitter Chat, Facebook for Biz.. more
Social Media Marketing at PennyButler.com
Webmaster Many websites at eastern community

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3 more...

Past

ADSL Co-ordinator & Internet Helpdesk at Chariot Solutions
Skills Coach at Service Stream
ADSL Co-ordinator & Internet Helpdesk at Chariot Solutions

Internet & Computer Sales at The Friendly Giant
Marketing Assistant at Yamaha Music Australia
Year 2000, Networking, Office Assistant at Preferred Computer Peripherals
Computer Sales Consultant at Adelong Computers
Corporate Sales Consultant at Multicom Technology
Computer Sales & Technician at GRV Consulting
Information Technology Traineeship (On-The-Job) at Dimension Computing
Bar Attendant at Provincial Hotel
Historical Researcher at Ballarat City Council
Volunteer, Driveway Attendant, Waitress, Bar Attendant at Various

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10 more...

Recommended

2 people have recommended Penny

Connections

229 connections

Industry

Higher Education

Websites

Penny Butler’s Summary

Keeping up-to-date on the latest "Buzz" in Social Media marketing, Facebook, Twitter, MySpace & other online Social Networking platforms, Search Engine Optimisation, Social Bookmarking (Digg, Stumble, Del.icio.us, etc), Google Adwords & Adsense, Wordpress & Drupal Blogging/CMS platforms, Touch-Typing (80-90wpm), Passionate about Customer Service and keeping people happy, Driven and Highly Motivated to succeed, Addicted to blogging, Affiliate marketing, & learning the latest Online Marketing techniques, Currently writing a book on Social Media Marketing

Penny Butler’s Specialties:

Wordpress CMS, Internet Marketing, Affiliate Marketing, Social Media Marketing.

Penny Butler’s Experience

Education Agent

ArabStudyAustralia.com

(Higher Education industry)

March 2009 — Present (10 months)

Established March 2009, in Ballarat, Victoria, Australia, the Arab Study Australia website consists of Mamoun (from Jordan) and Penny (from Australia) who wish to help International students get acceptance into Australian Universities.

We will apply for your Bachelors, Masters, or PHD Degrees on your behalf and get you accepted into any Major in Australian Universities.

We can also arrange for you to study English in Australia.

We specialize in Middle Eastern (Arabic-Speaking) countries because Arabic and English are our first languages, however, we can easily also offer the same service to anyone from any country if you can communicate in English or Arabic.

http://arabstudyaustralia.com
Niche Blog Creator

WebWooky.com

(Internet industry)

January 2009 — Present (1 year )

Keyword Research
Wordpress 2.7 Install & Configuration
Blog Monetization
Scheduled Content & Videos
Wordpress Plugins Configured
SEO Optimization
Return Visitors Configuration
Twitter & Facebook Configuration
Administration & Medical Encryption IT Helpdesk

ArgusConnect

(Information Technology and Services industry)

February 2007 — Present (2 years 11 months)

* IT Support for our custom Medical Encryption software (Argus) to Practitioners & Medical staff of GP's, Specialists, and Allied Health

* Second-Level IT Support for our on-site installers

* Argus Remote Installation & Support

* Clinical Software integration with Argus:
- Medical Director, ZedMed, Genie, Best Practice, Practix, BlueChip, MedTech32, Frontdesk, & more.

* Creating Training Manuals, Cheat-sheets, and Training Powerpoint & Video Presentations

* Administration - Answering Phone, Installation bookings, Staff Monitoring
Wordpress Webmaster

Wordpress Secrets, Twitter Chat, Facebook for Biz.. more

(Internet industry)

2000 — Present (9 years )

Information Sharing sites:
* Wordpress Plugins and Themes
* TwitterChat - Plugins, Videos, & Tools
* Facebook for Business
* NLP (Neuro-Linguistic Programming)

Squidoo Lenses
* 20 Ways to Optimize Wordpress SEO
* The Teachers of The Secret

Health Sites
Niche Sites
The Secret & Law of Attraction
Travel Sites
Social Media Marketing

PennyButler.com

(Internet industry)

January 2000 — Present (10 years )

* Writing a book on Social Media Marketing for Small Businesses.
* Creating workshops & Social Media Marketing & Wordpress membership site.
* Teaching and sharing with others how to shortcut their way into the Social Media marketing & Wordpress worlds.
* Affiliate Marketing via 17 websites.
* Daily experience with Blogging, Twitter, Facebook, YouTube, NetVibes, and more.
* Experience with Google Adsense, Adwords, Analytics, and more.
* Regular user of FriendFeed, StumbleUpon, Digg, Del.icio.us, eBay, LinkedIn, MyBlogLog,Entrecard, Forums, MySpace, Squidoo, and other social media networks.
Webmaster Many websites

eastern community

(Higher Education industry)

January 2000 — Present (10 years )

· Wordpress & Drupal CMS · Search Engine Optimization (SEO)
· Social Media Marketing & Networking · Google Adsense/Adwords
· Affiliate Marketing · Video Marketing
· Automation Techniques · HTML, CSS, Javascript
· Domain Registration · Domain Hosting

ADSL Co-ordinator & Internet Helpdesk Chariot
ADSL Co-ordinator & Internet Helpdesk

Chariot Solutions

(Privately Held; Information Technology and Services industry)

August 2006 — February 2007 (7 months)

Temporarily took a position back at Chariot when I moved back to my hometown. Also worked here for 3 years from 2001-2004.

* Internet Helpdesk
* ADSL Wholesale & Retail ordering for the state
* 2nd-Level ADSL troubleshooting
* ADSL Remote installation & Support
* End-user support & customer service
* ADSL Billing
* Handling customer complaints
Skills Coach

Service Stream

(Public Company; 1001-5000 employees; Telecommunications industry)

July 2005 — March 2006 (9 months)

* Coaching staff on variety of telecommunications companies
* Team Leader duties when Team Leader not available & after hours
* Staff Management & Handling Customer Complaints
* Administration, Reporting, Symposium
* Creating Staff Training Manuals & Cheatsheets
* Macquarie/Mobiz telecom corporate support inbound
* Vodafone directory assistance inbound
* ESTA Tech Support (000 emergency) inbound
* Multix feedback line inbound
ADSL Co-ordinator & Internet Helpdesk

Chariot Solutions

(Privately Held; Information Technology and Services industry)

May 2001 — May 2004 (3 years 1 month)

* Internet Helpdesk
* ADSL Wholesale & Retail ordering for the state
* 2nd-Level ADSL troubleshooting
* ADSL Remote installation & Support
* End-user support & customer service
* ADSL Billing
* Handling customer complaints
* Staff Training Documents
* Staff Training ADSL Website
Internet & Computer Sales

The Friendly Giant

(Internet industry)

April 2000 — May 2001 (1 year 2 months)

* Providing technical support and expertise
* Processing customer payments
* Giving 1 hr one-on-one training sessions to all new customers
* MYOB Accounting software
* Creating appropriate systems & quotes for customers' needs
* Managing the sourcing, purchasing, & setup of products to the customer
Marketing Assistant

Yamaha Music Australia

(Marketing and Advertising industry)

2000 — 2000 (less than a year)

* Data entry
* Collating promotional gear, creating certificates, booklets, & programmes for Yamaha awards
* MAC computer
* Filemaker Pro
Year 2000, Networking, Office Assistant

Preferred Computer Peripherals

(Computer Networking industry)

December 1998 — 1999 (1 year )

* Year 2000 consulting and assisting
* Testing of computers for y2k compliance
* Keeping client's up-to-date on y2k status
* Researching y2k problems and solutions
* Reporting y2k problems and solutions to other staff members by designing an internal "y2k project" website
* Writing letters and calling vendors & clients customer's requesting information on their y2k status
* Assisting people in office with accounts/data entry/enquiries
* Internet helpdesk support
* Onsite networking administration and installation
* Setup and Repair of IBM compatible computers
* Chasing up invoices
Computer Sales Consultant

Adelong Computers

(Computer Hardware industry)

1998 — 1999 (1 year )

* Computer Hardware/Software sales in busy city Retail store
* Sale Of Computers, Printers, & Other Peripherals
* Creating Quotes, Answering Phones
* Discussions with Clients the Hardware & Software needs of their business
* Providing After-Sales Support
Corporate Sales Consultant

Multicom Technology

(Computer Hardware industry)

June 1998 — December 1998 (7 months)

* Corporate Computer Sales at Chadstone Superstore
* Initiating And Maintaining Client Relations
* Sale Of Computers, Printers, & Other Peripherals
* Creating Custom Quotes, Invoices, And Purchase Orders for Corporate & Retail Customers
* Providing After-Sales Support
Computer Sales & Technician

GRV Consulting

(Computer Hardware industry)

June 1997 — June 1998 (1 year 1 month)

* Handling PC Troubleshooting in-store & via Telephone
* Repair & Upgrading of Computer Systems
* Assisting Clients with Operational Problems
* Providing Technical Support & Expertise
* Creating Accounts, Invoices, Purchase Orders
* Quickbooks Accounting Software
* Quotes for Systems & Software
* Building appropriate systems for customers' needs
Information Technology Traineeship (On-The-Job)

Dimension Computing

(Computer Hardware industry)

1997 — 1997 (less than a year)

* Corporate & Retail Computer Sales & Technical Support
* Building & Repairing IBM-compatible systems
* Training In All Aspects Of End-User Information Technology
* Generating Leads Via Direct Mail
* Webpage Design
* Generating Promotional Letters Using Computerised Mail Merge Process
Bar Attendant

Provincial Hotel

(Hospitality industry)

1994 — 1997 (3 years )

* Bar Attendant
* Serve Straight & Mixed Drinks incl. Cocktails
* Fast & Accurate Cash Handling
* Courteous & Efficient Customer Service
* Training of new staff members & people on work experience
Historical Researcher

Ballarat City Council

(Government Administration industry)

June 1996 — August 1996 (3 months)

* Continually maintaining communications between departments, outside agencies and team members
* Publishing study findings with local newspapers; Verifying the accuracy of facts and details
* Researching and writing material for Publications; Taking photographs for use in research and findings
* Gathering factual information through observations, interviews, investigations, and research
* Computer Programs such as Word Processing, Spreadsheets, and Databases
* Collating & Recording the abundant of historical records, artifacts, & historical documents.
* Researching information at various Historical & Genealogical Societies, and library’s.
Volunteer, Driveway Attendant, Waitress, Bar Attendant

Various

(Hospitality industry)

1990 — 1996 (6 years )

Casual / Part Time Employment at Various:
1990 - Volunteer Attendant Carer - Pennyweight Park (Spastic Society)
1990 - Volunteer Assistant - R.S.P.C.A. Opportunity Shoppe
1993 - Driveway Attendant - AMPOL Service Station
1993 - Waitress Xmas Functions - Foundry Hotel
1994 - Bar Attendant - Robin Hood Family Bistro
1994 - Retail Xmas Casual - Jessie’s Boutique
1994 - Bar Attendant / Gaming Room Cashier - Midlands Golf Club
1996 - Travelling Sales Rep - Komplete Klean
1996 - Function Room Bar Attendant - Wallace Hotel