
Project Director at VoIP
South Brisbane Area, Australia

Project Director at VoIP
South Brisbane Area, Australia
I am passionate and highly driven in salvaging projects and initiatives that may be in other peoples opinions beyond help. Routine projects and consultancy opportunities actually hold little interest. Projects and initiatives with challenges definitely get my interest.
• 17+ years experience in project management
• 10+ years experience in senior management
• 5+ years experience in 24x7 service delivery methodologies
• extensive track record in assessing and salvaging projects
• extensive experience assessing project deliverables
• managed programs of work up to $46m in budget
• delivery of successful projects in more than 7 countries
• strong relationships within private and government sectors
• extensive experience with defense and military contractors
• successful in coaching and mentoring high-performing teams
• professional certification in PMP, ITIL and CISSP
• passion and drive to succeed
2009 - Project Director, Australian Tax Office Transition Project
2008 - Manager, National Carriage Service Delivery
2008 - Consulting Project Manager - TransLink separation from Transport
2007 - Program Director - Queensland Health
2006 - Director, Service Integration - Queensland Health
2006 - Consulting Operations Manager - Wotif.com
2005 - Manager, Operations - WebCentral
2000 - Manager, Engineering - RSA Security
1999 - Manager, Customer Support Asia-Pacific - RSA Security
1996 - Professional Services - Oracle Corporation
1994 - Business Solutions - Sybase
* Details of consulting positions prior to 1994 available upon request.
Project Quality Audit Assessments
Financial Project Management
Risk & Issue Management
Contract and Vendor Management
Relationship and Team Management
Service Integration and Delivery
Project Management (PMP Certification)
Operations Management (ITIL Masters)
Engineering Management
Legal Case Preparation
(Privately Held; Telecommunications industry)
June 2009 — Present (7 months)
Project Director for the transition of the Australian Tax Office (ATO) to IP Telephony services at 83 sites and 25,000 users nationally with Optus Singtel as the equipment supplier.
(Privately Held; Telecommunications industry)
October 2008 — June 2009 (9 months)
Manage the Service Delivery of telecommunications for diverse organisations such as Flight Centre, Queensland Health, One Steel, Blue Scope Steel, Dan Murphy's, FedEx and the Australian Maritime Safety Association.
(Government Agency; 1001-5000 employees; Information Technology and Services industry)
July 2008 — October 2008 (4 months)
Successfully project managed the separation of TransLink for ICT services from Queensland Transport in an aggressive 90 days. During this period, over 38 distinct activities were co-ordinated and delivered.
(Government Agency; 10,001 or more employees; Hospital & Health Care industry)
September 2007 — April 2008 (8 months)
Manage the TCP (Telecommunications Connectivity Program) within the Info Solutions Branch (provider of all new enterprise ICT Capability), to ensure the timely and efficient delivery of enterprise connectivity programs of work to Queensland Health stakeholders.
2008 Award for Best Communications Solution – Large Business, Queensland Health
(Government Agency; 10,001 or more employees; Hospital & Health Care industry)
July 2006 — August 2007 (1 year 2 months)
Manage an operational portfolio of Information Technology services within Queensland Health with respect to service level management (SLM), system availability and stakeholder requirements.
(Public Company; 51-200 employees; WTF; Leisure, Travel & Tourism industry)
May 2006 — July 2006 (3 months)
Technical Operations Manager ensuring the high availability of the production web site, administration services, disaster recovery and internal systems.
(Privately Held; 51-200 employees; Medical Devices industry)
January 2006 — May 2006 (5 months)
Was contracted into the role of Project Manager for the Pathfinder US3 project 12 months after is started with the task of performing gap analysis on the requirements, scope and original project plan to determine if the product could be brought to marketplace in the agreed timeframe.
(Public Company; 201-500 employees; WCG; Internet industry)
November 2004 — November 2005 (1 year 1 month)
Employmed in the position of Operations Manager, ensuring that the Data Centres are available 24x7x365 with a minimum of 99.99% availability at all times. I oversaw a staff of 40+ staff, including a group of electrical engineers.
Managed the Data Centre expansion program to ensure capacity for the next five years. This included the scoping of the existing building fabric (i.e. power, cooling and redundancy) and working with Alliance SI to ensure that the roadmap was communicated to WebCentrals senior management and met agreed deliverables.
Hired several well qualified external team leads to bring more experience into the organisation.
Improved employee productivity by using external consultants and using industry proven methods of measuring performance.
(Public Company; 1001-5000 employees; RSAS; Computer Software industry)
June 2000 — November 2004 (4 years 6 months)
(Public Company; 1001-5000 employees; RSAS; Computer Software industry)
January 2000 — June 2000 (6 months)
(Public Company; 10,001 or more employees; ORCL; Computer Software industry)
May 1996 — January 2000 (3 years 9 months)
Oracle Corporation is the worlds largest Database Software company, and the second larget Software Company. I joined Oracle Corporation in Queensland as a Senior Consultant (pre-sales) and within 12 months moved into the position of Business Solutions Manager for the Business Solutions division in Queensland.
Been recognised by Oracle Corporation on several occasions for outstanding work and have attended 2 Oracle Reward Clubs.
(Public Company; 1001-5000 employees; SYBS; Computer Software industry)
May 1994 — May 1996 (2 years 1 month)
Worked in a pre-sales role for the Queensland branch of Sybase. Even though I was in pre-sales, my duties extended far beyond my title. I had a thorough understanding of the entire Sybase product range from installation to support and including performance tuning.
1983 — 1986