
Services Engineer at Ericsson
Melbourne Area, Australia

Services Engineer at Ericsson
Melbourne Area, Australia
I am driven by a passion to discover, learn, experiment, invent, work out, solve. I love the excitement of combining new technology and enterprise. I cannot resist the call of the cutting-edge, the new frontiers of science and technology. I don’t expect to solve world peace but I can definitely make a positive difference in our society – by combining the right expertise to create simple yet effective solutions to problems. I hope to pursue this passion in my work life as I have done throughout my education.
Web design & database programming, Computer consulting & Help desk support, Wired and Wireless Network administration, VOIP applications
(Public Company; ERIC; Telecommunications industry)
January 2009 — Present (1 year )
My primary role is to plan integrate new products into existing infrastructure making sure that everything works and delivering an excellent solution for the customer. The secondary role is to support these installations and integrations through troubleshooting and training.
(Information Technology and Services industry)
2000 — January 2009 (9 years )
• Computer hardware and network setup
• VOIP installation for offices
• Technical support & troubleshooting
• Linux and Windows Network Administration
• Wireless Network Installation and Configuration
• Databases
• Website Design
• eCAS System (www.ecas.net), system designed to allow students to record their CAS (creative, action, service) hours and reports (required for the International Baccalaureate course) in an efficient and secure way.
• Indigenous Enterprise Partnerships (www.iep.net.au), pro-bono work for this non-profit organization which develops ways to combat the destructive passive welfare economy.
• Centre for Modelling of Stocastic Systems, Monash University (cmss.monash.edu), website to display information about the centre and all the current events.
• Adamson Theatre Company, booking system to allow patrons to select seats from a map of the auditorium, collect customer details and process credit cards in real-time
(Privately Held; Internet industry)
March 2006 — October 2007 (1 year 8 months)
I design simple solutions to complex problems. This company hires me as an independent contractor to oversee their website developments.
(Educational Institution; 1001-5000 employees; Information Technology and Services industry)
April 2007 — July 2007 (4 months)
Customer Service and IT Consultant position
(Retail industry)
2000 — 2003 (3 years )
Internet based software and hardware import and distribution
(Privately Held; 51-200 employees; Computer Hardware industry)
1999 — 1999 (less than a year)
• Retail showroom sales
• Technical support
Science and Electrical Engineering , Majors in Mathematics, Physics and Electrical Engineering , 2003 — 2008
Distinction for Image Recognition Robot (4th Year Design Project), High Distinctions in Engineering Computing, Digital Logic, Financial Mathematics and Psychology.
On Reciprocal Exchange , Electrical Engineering , 2006 — 2007
Studied Electrical Engineering with Behzad Razavi
gadgets, badminton, meeting new cool people, dancing, bars/clubs, share trading