Alison Lewis
Employment Services Manager
- Location
- Sydney Area, Australia
- Industry
- Nonprofit Organization Management
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Alison Lewis's Overview
- Current
-
- Employment Services Manager at NOVA Employment
- Past
-
- Marketing Coordinator at NOVA Employment
- Branch Manager at NOVA Employment
- Account Executive at Sabre Pacific
- Sales Executive at New Zealand Travel Specialists/World Travel Headquarters
- Education
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- University of Ballarat
- Connections
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108 connections
- Websites
Alison Lewis' Summary
As Employment Services Manager, I work proactively with like-minded employers wanting the opportunity to open up employment for people with a disability.
My role involves working with businesses to find out what they do and if we can help them find the right employee for a job they may have, submitting vacancy forms according to their needs, usually following up to say, ‘Yes, we have the perfect fit!’, arranging the interview, liaising between our staff and the employer, and providing the support to get that person into work and keep them there.
I also respond to fresh enquiries, liaise with industry partners and connections including schools, Chamber of Commerce and health services to help NOVA build community and business relationships. The main challenge for me in this role is educating employers to think outside the square about their employee source. When someone asks me, ‘Well, what is the actual disability?’ I have to go back through our files to find out because I’m more focused on matching employer needs with a jobseeker’s skills and aptitudes.
The driving force behind NOVA is compassion and empathy for our jobseekers—understanding where they’re coming from. This enables us to make a difference in their lives by supporting them into work. NOVA also attracts staff who are committed to this so we’re a really cohesive team.
Specialties
o Proven leadership
o Strong organisational skills
o Exceptional written & oral communication
o Professionalism and integrity
o Advanced computer skills
o Proven sales and marketing experience
o Strong relationship management for both internal and external stakeholders
o Proficient administration and business skills
o Excellent analytical and problem solving skills
Alison Lewis' Experience
Employment Services Manager
NOVA Employment
Nonprofit; 51-200 employees; Nonprofit Organization Management industry
November 2010 – Present (2 years 8 months) Western Suburbs, Sydney
As Employment Services Manager, I work proactively with like-minded employers wanting the opportunity to open up employment for people with a disability.
Experience
Throughout my working life I’ve developed sales, administration and account management experience. In 2007 I moved from the travel industry into employment placement as I wanted a local professional job. NOVA really suits me as I get to use my strengths of honesty, humility and not taking things too seriously. I’ve got a good knack of getting on with people from all walks of life and I enjoy sharing resources. It’s the country girl in me!
Honesty
In this business, pretending doesn’t get you anywhere. Sometimes I can see a partnership isn’t going to work so I tell them so. It takes guts to walk away. Other times the business is really keen but I can’t find the right person for the job. Employers respect that and we often do business later.
Listener
Every business is different. I take the time to work with them and really listen to their needs. There’s no sense trying to force an employer to take on job seekers. Placing a job seeker into a job can take anywhere between three days and three weeks but occasionally longer.
Humility
I met with an employer last August who contacted me again in January saying they were ready to go ahead. Even then it was a drawn out process. People need time to get their heads around it. That’s fine. In fact, that’s important.
Sharing
We get a lot of referrals from Sydney’s north shore area but we don’t have offices there so I refer prospective employers to an existing service. I don’t care if it’s NOVA or another service that gets the job seeker into employment, as long as a person with a disability gets the job!
Marketing Coordinator
NOVA Employment
Nonprofit; 51-200 employees; Nonprofit Organization Management industry
January 2010 – November 2010 (11 months) Head Office
In my experience in sales and marketing, meeting and exceeding targets and goals are essential to retaining focus and moving business forward as per the strategic goals for any organisation. However, 'sales' is more than just selling a product. To develop and build business, I believe a key focus should be to build mutually beneficial relationships between all stakeholders. My role as NOVA's Marketing Coordinator grew into my current position as Employment Services Manager. As the first point of contact with prospective employers, I have been successful in opening up ongoing business relationships, which have resulted in current and future employment opportunities.
Branch Manager
NOVA Employment
Nonprofit; 51-200 employees; Nonprofit Organization Management industry
September 2007 – January 2010 (2 years 5 months) Penrith, NSW
Account Executive
Sabre Pacific
Privately Held; 51-200 employees; Information Technology and Services industry
November 1996 – March 2000 (3 years 5 months) Sydney Area, Australia
Prior to working in the non profit sector I was fortunate enough to work in the travel industry for ten years where I worked in retail, wholesale and airline, and became an Account Executive for Sabre Pacific representing the American Airlines reservations system in Australia. For the past four years I have held management roles at Nova Employment and hold an Advanced Diploma in Management through the University of Ballarat.
Sales Executive
New Zealand Travel Specialists/World Travel Headquarters
Public Company; 11-50 employees; Leisure, Travel & Tourism industry
1993 – 1996 (3 years) Sydney Area, Australia
Alison Lewis' Projects
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Preferred Partnership Program
Team Members: Alison LewisIn my ‘spare time’ I am working to develop a preferred partnership program between employers and Nova Employment along similar lines to a large distribution company in the United States called Walgreens. Walgreens have designed and implemented an ‘inclusive workforce’ where 40% of employees in their largest distribution centre have a disability.
I would like to develop a similar program here and have as great a success as they have had at Walgreens. It will take some time to find the right employer, but I’m prepared to work hard to get this program off the ground. We’ve had initial meetings with a similar company in Australia. With them I’d like to organise a tour or Walgreens to learn how it can work. Watch this space!
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Employment Services Manager
- January 2010 to November 2010
Team Members: Alison LewisI started at NOVA in Richmond as an Employment Consultant in 2007 then was promoted to Branch Manager at our Penrith office. At that time we were advertising extensively so getting lots of enquiries, which were referred to the different branches.
As a whole organisation we hadn’t formalised who would collect the information or follow up on the leads, so I approached Martin (NOVA CEO) about being the person to liaise with current and potential employers. He asked me to come up with a proposal. By January 2010 I was in head office in the inaugural role of NOVA’s Marketing Coordinator, which has evolved into today’s senior role of Employment Services Manager. It’s a client relationship role that really plays to my strengths.
Martin’s very approachable and extremely strategic. I’m sure Martin already had this concept in mind, so when I came along and put up my hand it was an easy decision for him to get the role up and running.
Alison Lewis' Skills & Expertise
- Sales Management
- Marketing
- Case Management
- Staff Training
- Training Skills
- Office Administration
- Administration
- Account Management
- Case Managment
- Leadership
- Training
- Job Coaching
- System Administration
- Job Search
- Management
- Career Counseling
- Leadership Development
- Human Resources
- Organizational Development
- Performance Management
- Social Services
- Interviews
- Coaching
- Time Management
- Strategic Planning
- Employee Training
- Resume Writing
- Change Management
- Volunteer Management
- Community Outreach
- Disabilities
- Recruiting
- Job Search Strategies
- Workshop Facilitation
- Policy
- Career Development
- Cover Letters
- Career Assessment
Alison Lewis' Education
University of Ballarat
Advance Diploma, Management
2010 – 2010
In 2010, NOVA put me through an Advanced Diploma in Business Management. It formalised my experience and gave me additional insight into organisational strategic planning – the rationale and the implementation. I now have a much better understanding of how to manage change.
Alison Lewis' Additional Information
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