John Murphy

Current

• Freelance User Experience Consultant at Design4Use

Past

• Senior User Experience Designer - 3G Mobile at Ericsson
• Senior Cognitive Specialist & Manager at Cambridge Technology Partners (Novell)
• Senior Systems Analyst at Guinness Brewing Worldwide

• Computer Programmer / Analyst at Australian Technology Resources
• Mechanical Services Engineer at Freelance (Self-employed)
• Mechanical Services Engineer at Norman Disney & Young

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Education

• University College London, U. of London
• Curtin University of Technology
• University of Western Australia

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Connections

90 connections

Industry

Information Technology and Services

John Murphy’s Summary

John excels in user centred design of end-user interfaces and interaction through the practical application of industry standard and innovative techniques and tools.

This incorporates stand alone projects or part of a multi-disciplinary team with technical, business and creative disciplines in end-to-end web based systems integration projects and includes business analysis and project management of small teams to ensure a user centred approach to maximise the quality of user interface and user interaction.

John has experience across multiple industries, especially internet related, in human computer interaction and usability work and a background in computing and mechanical engineering.

John Murphy’s Specialties:

User based research including requirements analysis using ethnographic observation, interviews, focus groups, establishing user goals, user needs and audience definition;

Design and specification of user profiles, scenarios, storyboards, information architecture, page layouts and detailed user interface and interaction specification

Usability testing ranging from low fidelity prototypes tested on site to sophisticated usability laboratory testing.

John Murphy’s Experience

• Freelance User Experience Consultant

  Design4Use

  (Information Technology and Services industry)

  2004 — Present (5 years )

  Freelance consulting in user centred design, information architecture and usability. Organisations include:
  - University of Melbourne
  - Swinburne University (postgraduate teaching)
  - Air Services Australia
  - Centennial Wines
  - The Trading Post
  - Freshtel (VOIP Services)
  - Australian Education Union
  - Sensis
  - Australian Government Information Management Office
  - Victorian Managed Insurance Authority
  - The Learning Federation

• Senior User Experience Designer - 3G Mobile

  Ericsson

  (Public Company; ERIC B; Telecommunications industry)

  November 2004 — July 2006 (1 year 9 months)

  Long term contract position working on large scale end-to-end design of a 3G mobile portal for a major telecommunications company. This included project plans, user needs analysis, profile and scenario development, structuring the overall site, detailed design and specification of user interfaces, user interaction, purchasing processes and usability testing.

• Senior Cognitive Specialist & Manager

  Cambridge Technology Partners (Novell)

  (Public Company; 5001-10,000 employees; CATP; Information Technology and Services industry)

  1998 — 2004 (6 years )

  Position included responsibility for user centred design of user interfaces and interaction for projects across Australia and Asia Pacific, successfully completing many user interface and interaction design projects for commercial and government organisations nationally and internationally. Responsible for management of user centred design group and development and maintenance of user centred methodology, tools and techniques. Responsible for user interface and interaction design component of all CTP/Novell proposals and tender responses and for the development of a suite of stand alone offerings including web reviews, information architecture, portal concepts, usability testing and brand strategies.

• Senior Systems Analyst

  Guinness Brewing Worldwide

  (Wine and Spirits industry)

  1992 — 1995 (3 years )

  Responsible for the Guinness Worldwide UNIX based Oracle management reporting system. Activities included initial build, day-to-day administration and design and development of program enhancements.

• Computer Programmer / Analyst

  Australian Technology Resources

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  1990 — 1992 (2 years )

• Mechanical Services Engineer

  Freelance (Self-employed)

  (Self-Employed; Myself Only; Mechanical or Industrial Engineering industry)

  1988 — 1989 (1 year )

• Mechanical Services Engineer

  Norman Disney & Young

  (Privately Held; 201-500 employees; Mechanical or Industrial Engineering industry)

  1985 — 1987 (2 years )

John Murphy’s Education

• University College London, U. of London

  Msc Ergonomics & Human Computer Interaction , User Interface Design, Information Architecture, Usability , 1996 — 1997

  Gained distinction in Masters project conducted with Microsoft Research Laboratories in Redmond U.S.A.

• Curtin University of Technology

  Graduate Diploma Computing , Computing Science , 1989 — 1990

• University of Western Australia

  Bachelor Mechanical Engineering , 1981 — 1984