Ozlem Dayanikli

Information Technology and Services Professional

Location: Sydney Area, Australia
Industry: Information Technology and Services

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Ozlem Dayanikli's Overview

Past

Database Administrator at IBM Global Services
Technical Analyst at IBM Global Business Services
Senior Service Center Consultant at IBM Global Business Services

System Administration Assistance at CIC Insurance Company
Group Leader at EXIM

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Education

Yildiz Technical University
Nisantasi Kiz Lisesi
Sybase Education

Connections

116 connections

Database Administrator

IBM Global Services

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

June 1999 – August 2002 (3 years 3 months)

Sybase and MS SQL database management.
Database Administration for production, test and reporting databases.
Creating Disaster Recovery Procedures for Database Servers.
Creating SQL programs, procedures, triggers.
Writing simple AIX scripts to run automatically and remotely.
Programming with PowerBuilder on CCMC Tools.

Technical Analyst

IBM Global Business Services

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

November 1996 – November 1999 (3 years 1 month)

Application Development and Support with PowerBuilder v6.5 such as Link Paging Tool via direct line, Internet Paging Tool via Lotus Notes, Auto Extract Tool, and Fax Gateway
Application Development and Support with Lotus Notes 4.5.5 such as FAQ, Teamroom, Discussion Databases.
Creating reports for Management with Sybase SQL from the internal call tracking system.
Development of the Reporting system, format and automation.
Providing technical support for CCMC Call Tracking system with minimal impact to operations.
Database Administration for Sybase 11.5.1 on AIX v4.3.2

Senior Service Center Consultant

IBM Global Business Services

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

November 1994 – November 1996 (2 years 1 month)

Customer Service and Desktop Support.
Customer Service on IBM Internet Service Provider.

System Administration Assistance

CIC Insurance Company

February 1994 – November 1994 (10 months)

Group Leader

EXIM

Privately Held; 51-200 employees; Information Technology and Services industry

1990 – 1993 (3 years)

Project Management Team.
Analysing available system for the customers(Algida, Coca-Cola, etc.).
Developing application programs in C, Paradox.
Installation of the whole system in The Route Accounting, Sales Order Entry, Store Audit, Warehouse Automation, Presell Automation projects for the Hand Held Terminals (Telxon PTC-Portable TeleTransaction Computer).
System Administration NOVELL.