Tam Mai
System Engineer at Coles Myer
- Location
- Melbourne Area, Australia
- Industry
- Information Technology and Services
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Tam Mai's Overview
- Current
-
- System Engineer at Coles
- Past
-
- WebSphere Administrator at Department of Human Services (Australia)
- Sales Consultant at IF Marketing (Closed)
- Warehouse Worker at Aluminium Specialist
- Waiter at Good Morning Vietnam restaurant (Closed)
- Education
-
- University of Melbourne
- Glen Waverley Secondary
- Professional Studies
- Connections
-
20 connections
Tam Mai's Education
University of Melbourne
Bachelor, Computer Science
2003 – 2006
- Computer Design
- Database System
- Professional Issues in Computing
- Networks and Communications
- Interactive System Design
- Software Engineering Process and Practice
Glen Waverley Secondary
2002
Professional Studies
- Administration of WebSphere Application Server v6.0, v6.1, v7.0
- IBM WebSphere Commerce 7.0 System Administration
- Installation and Administration of WebSphere Portal v6.1, v7.0
- Administration of WebSphere Process Server v6.2
- IBM WebSphere Message Broker v6.1
- ITIL Foundation
- Oracle WebLogic Server 11g: Administration Essentials Ed 2
Tam Mai's Experience
System Engineer
Coles
Public Company; 10,001+ employees; WES; Retail industry
May 2012 – Present (1 year 2 months) Hawthorn East
- Provide PCI-DSS compliance environments.
- Installed WebSphere Application Server and Portal Server.
- Installation of WAS fixpacks
- Developed and maintain application environments for Coles IT system
- Conducted analysis of configuration changes to environments and JVM tuning.
- Troubleshooting Websphere Application Server 6.0, 6.1, 7.0, 8.0 WebSphere Portal environments.
- Worked with application teams to provide successful Coles web pages including usability, adhere to business rules, accessibility and user friendly.
- Managed projects such as migrating WebSphere Application Servers to latest version
- Attended meetings with application and infrastructure teams to improve current designs and processes that may increase successful deployment of applications to Coles ICT production environment.
WebSphere Administrator
Department of Human Services (Australia)
Government Agency; 10,001+ employees; Government Administration industry
February 2007 – May 2012 (5 years 4 months)
National Graduate Program (Completed)
Environment Support Midrange (ESM)
- Installed and Monitored WebSphere Application Server and Portal Server.
- Developed and maintain application environments for Centrelink ICT releases including front end web pages and backend such as database.
- Conducted analysis of configuration changes to environments and JVM tuning.
- Troubleshooting Websphere 6.0, 6.1, 7.0, WebSphere Portal environments.
- Worked with application teams to provide successful Centrelink web pages including usability, adhere to business rules, accessibility and user friendly.
- Managed projects such as migrating WebSphere from 6.0 to 7.0, Migrating DB2 version 7 to version 9
- Provided reliable environments to different application such as Security, WebSphere Portals, and Online Services application.
- Configuration of DB2, Oracle and MQ.
- Attended meetings with application and infrastructure teams to improve current designs and processes that may increase successful deployment of applications to Centrelink ICT production environment.
Tam Mai's Skills & Expertise
Tam Mai's Summary
SKILLS
• Computers:
- Microsoft Windows , Office Suite
- Linux, UNIX, SOLARIS 8/10
- Java, Jython, C shell, C
- WebSphere Application Server (5, 6, 6,1, 7 and 8), WebSphere Portal Servers (6, 6,1 and 7), IBM WebSphere Process Server, IBM Lotus Note, WebSphere Message Broker.
- Control M Enterprise Manager.
- DB2
- CPU, memory and session analysis
• Communication
- Strong verbal and oral communication skills.
- Strong attention to detail.
- Written numerous clear and concise task cards and documents such as installation of WAS7 and Portal, Environment build document and WebServer creation document.
- Conducted meeting with stakeholders
- Nurtured new team members and transfer skills to other team members
• Problem Solving & Analytical
- Proven ability to understand and resolve issues in highly complex environments.
- I had coordinated and participated in daily IT work group that dealt with various high level IT projects and issues with aim to improve Centrelink ICT.
• Management
- Experienced working to deadlines. I successfully managed time and prioritised work to continue providing quality services to the clients while meeting deadlines.
• Teamwork
- I have good working ethics demonstrated by my ability to work in a team environment.
- I work cooperatively with team members and colleagues.
Specialties
WebSphere Application Servers Administrator
WebSphere Portal Servers Administrator
Tam Mai's Honors and Awards
-
ITIL V3 Certificate
- 2010
-
Customer Service Award
- 2008
-
Certificate of Appreciation
- 2008
-
Completed Cisco Networking Academy Program Semester 1
- 2001
-
Certificate of CPR training
- 2000
Contact Tam for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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